Shipping policy
Shipping
Your order will be shipped from our Sydney warehouse the day after it’s received, excluding weekends and public holidays.
Most of our parcels are delivered by Australia Post however occasionally we work
with other courier partners to provide the most efficient delivery service with the most
reasonable price.
In the very unlikely event that your item is lost or damaged during post, then we are
responsible and will issue either a full refund or replacement (photos must be sent of
damages). Tracking details are emailed to customers upon dispatch.
Refer below for our domestic shipping times:
• Metro Areas - 2-5 Business Days
• Other Areas - 3-6 Business Days
A signature is required upon delivery unless requested otherwise in the order
notes. The driver will leave the parcel only if safe to do so, otherwise a missed
delivery card will left behind.
If you have problems with your delivery please contact us via email
orders@perfumeforever.com.au and we'll always work with you to address any
issues.